Understanding the Expectations from Rooftop Installers

When it comes to roofing installations, it's crucial to have a clear understanding of what is reasonable to expect from new roof installers. Issues such as repairing existing leaks and installing a new roof can sometimes blur the lines of what is included in a contract. This article aims to clarify these expectations and shed light on best practices.

Roofing Agreements and Leaks

A comprehensive roofing agreement should include specific details that address the handling of existing issues such as leaks. Typically, contracts allow a certain allowance for wood under the shingles that may already be damaged. If additional wood is required due to a leak, these expenses are specified, and the costs are usually outlined in the contract. This ensures that you are aware of the additional charges in advance and are prepared to pay them.

It is essential to ensure that the roofer pulls a permit from the city and understands the warranty period associated with the work. A well-detailed agreement and work permit help protect both parties and guarantee quality work. If a roofer cannot install a roof without leaks, it reflects poorly on their expertise and reliability. A good roofer should ensure that the new roof is installed correctly, with no leaks.

Clarity and Precision in Requests

It's important to be as specific as possible in your requests. Contractors should be given clear instructions to avoid misunderstandings and potential disagreements. If your requests are vague or ambiguous, a professional may see them as a financial risk. It's in the contractor's best interest to ensure that the work is done satisfactorily and that they are compensated for their efforts. An unclear request can lead to a contractor seeking other work, as roofing without strange requests is much more common.

Resolving Existing Issues During New Roof Installation

The scope of work during a new roof installation can include uncovering any hidden damage that was not previously visible. A roofer should not be expected to know what is underneath existing shingles until they remove them. If the uncovered damage requires repairs, it is not part of the initial price but an additional expense that you will need to cover. However, discovering hidden damage can be beneficial, as it is better to address it than to ignore it.

For example, if a leak in the existing roof is discovered during the installation of a new roof, it is part of the company’s responsibility to repair the damage. They can’t be expected to predict this issue and should not be held accountable if they find it during the process. Contractors are typically contracted to install a new roof correctly, and lighting the issue should be seen as a necessary step in that process.

It's also important to note that merely uncovers damage does not imply that it is within the contractor's scope of work to repair it for free. Paying extra for such repairs is reasonable because it ensures that your home remains warm, safe, and dry. If the leak is major or complex, it may be better to hire a separate contractor for specific repairs.

Conclusion

When you hire a new roof installer, your expectations should align with what is included in the contract. A roofing agreement should detail specific allowances and expectations for both the installation of the new roof and any necessary repairs. Clear communication and understanding between the homeowner and the contractor can lead to a seamless and satisfactory roofing project. If you have additional questions or need further assistance, consider consulting a professional to ensure that your expectations are met.