Can You Change a Name on a British Airways Ticket

When it comes to name changes on a British Airways ticket, the airline has specific guidelines. This article will guide you through the process based on your situation, ensuring you understand what changes are allowed and how to proceed.

Understanding British Airways’ Name Change Policy

The airline offers name changes under certain conditions, but the specifics can vary depending on the type of change and the circumstances. It is essential to understand the policies in place to ensure you can navigate the process successfully.

Minor Corrections vs. Major Changes

Minor corrections, such as fixing misspellings or adding a missing middle name, are generally permissible, as long as they do not conflict with your government-issued identification. Major changes, such as changes due to legal name changes (marriage or divorce), require more documentation.

Are Tickets Transferable

No, British Airways tickets are non-transferable. You cannot change the name on a ticket to transfer it to another person, regardless of the circumstances. If someone else needs to travel, you must cancel the ticket and book a new one in their name.

Policies for Different Fare Types

The policies for name changes may differ based on your fare type, such as Basic Economy, Main Cabin, or premium classes. Basic Economy tickets may not allow any changes, while higher-class tickets might offer more flexibility.

Common Scenarios for Name Changes

Fixing Spelling Errors or Typos

If you accidentally entered your name incorrectly, British Airways permits corrections for:

Misspelled first or last names Reversed first and last names Missing middle names

Having the correct spelling is crucial to avoid any discrepancies or issues during the flight.

Name Changes Due to Marriage or Divorce

If your name has legally changed due to marriage or divorce, you must provide documentation (e.g., marriage certificate or divorce decree) to update the ticket. This helps ensure the ticket is accurate and matches your current identification.

Changing a Traveler on the Ticket

Unfortunately, British Airways does not allow ticket transfers. If someone else needs to travel, you must cancel the ticket if eligible for a refund and book a new one in their name. This ensures the correct person is the official ticket holder for the journey.

Steps to Correct a Name on a British Airways Ticket

Accessing Your Booking

Begin by accessing your booking either through the British Airways website or customer service. You will need your booking reference number and some personal identification details to access your account.

Requesting a Name Correction

To request a name correction, contact British Airways customer service. Be prepared to explain the reason for the change and provide any necessary documentation. Detailed instructions for contacting customer service are provided below.

Required Documentation

Depending on the nature of the name change, you may need to provide documents such as:

A government-issued ID Proof of a legal name change (e.g., marriage certificate or divorce decree)

These documents are required to verify your identity and the legitimacy of the change.

Charges for Name Changes

When Fees Are Waived

British Airways may waive fees for certain types of name changes, such as minor corrections like fixing misspellings or middle names. However, for major changes, such as name changes due to marriage or divorce, there may be a fee to process the change.

Cost for Name Corrections

The cost for name corrections can vary. Basic Economy tickets may be subject to additional fees, while higher-class tickets might offer more flexibility in process without additional charges.

Refund or Rebooking Considerations

It is important to consider the impact of a name change on your refund or rebooking privileges. Cancelling a ticket and rebooking might affect your refund eligibility, especially if you have non-refundable or partially non-refundable tickets.

How to Contact British Airways for Name Changes

Using the Customer Service Line

To contact British Airways customer service for a name correction, call 1–800–433–7300. Ensure you have your booking reference number and any required documentation ready. Be prepared to explain the reason for the change and provide any necessary documents.

Email or Online Assistance

In addition to the phone, you can contact British Airways through email or their online assistance portal. This method allows you to submit your request and any required documentation in a more controlled and secure environment.

Visiting a British Airways Ticket Office

British Airways also offers the option to visit a ticket office in person, particularly if you prefer face-to-face communication or need assistance with more complex issues. This can be particularly useful if you are returning to the U.S. after a trip and need to make name changes at the airport.

FAQs About Name Changes on British Airways Tickets

Can I Change the Name on My Ticket?

Yes, you can change the name on a British Airways ticket, but the process and fees may vary depending on the type of change and your fare type. Minor corrections may be free, while major changes may come with fees.

Who Can I Transfer the Ticket To?

Unfortunately, British Airways tickets are non-transferable. If you need someone else to travel, you must cancel the ticket and book a new one in their name.

What If I Have Paid Extra for a Better Seat?

Named seat products are often non-transferrable. If you have paid extra for a seat upgrade but cannot travel, you should contact British Airways customer service to explore refund options. The ticket price and any additional fees are non-refundable, but discounts or vouchers might be offered as compensation.