Understanding U-Haul Holds on Your Card

When renting from U-Haul, it's important to understand how much of a hold they place on your credit or debit card. This article aims to clarify the different types of holds and their implications for various rental scenarios.

What is a Card Hold?

U-Haul typically places a hold on your credit or debit card for the estimated total of your rental plus an additional amount to cover potential damages or additional fees. The exact amount can differ, so it's best to check with your local U-Haul location for specific details.

Typically, the hold is around $100 to $200 above the estimated rental cost. This amount is released once the final charges are processed and the equipment is returned.

One Way Rental and Charges

When you rent for a one-way move and drop off the equipment at a location other than where you picked it up, the full rental amount is charged at the time of pick-up.

For an in-town move where you pick up and drop off at the same location, a hold is authorized for the estimated total of the rental.

For example, if you rent a 10′ box truck for any period up to 24 hours and estimate driving 30 miles, the estimated hold without coverage would be $48.11, and with SafeMove coverage, it would be $63.20. These amounts may vary based on the sales tax in your area.

Prepaid Cards and Holds

If you use a prepaid card instead of a regular credit card or major bank-issued debit card, there will be an automatic hold of either $100 for a truck, $75 for towing equipment, or $60 for a trailer, or a combination of these amounts if you rent a truck and trailer. If you rent both a truck and a trailer, the higher amount between the two rentals will apply.

U-Haul treats prepaid cards similarly to cash, and as such, they are subject to the cash deposit rules. Any excess deposit will be refunded to your card within 24 to 72 hours after your final charges are processed, provided your final charges do not exceed the hold amount.

Final Charges and Return of Equipment

When returning the equipment for an in-town rental, U-Haul calculates the actual miles driven using the beginning and end odometer readings. Any additional charges or deposits will be reflected in the final charges.

Conclusion

Understanding U-Haul's card holds is crucial to avoid any unexpected charges or delays in releasing the hold on your card. Always check with your local U-Haul location for specific details and ensure you have enough funds available to cover the hold amount when picking up your rental.

If you have any further questions or need assistance, feel free to contact U-Haul directly.