Understanding Walmart’s Security Measures Against Shoplifting
As one of the largest retail chains in the world, Walmart has a robust security system in place to combat shoplifting. Unlike popular misconceptions, there is no “code” that is broadcasted over store-wide speakers to alert employees about potential shoplifters. Instead, a variety of strategies and technologies are utilized to prevent and deter theft.
Procedures and Personnel
When shoplifting is observed, employees, management, or law enforcement may be involved. The initial response is typically undertaken by asset protection employees or management, who are trained to handle such situations. In some cases, jurisdictional law enforcement agencies may get involved if the situation escalates.
Walmart invests heavily in technology to assist with theft prevention and prosecution. The company reportedly uses some of the best video software for asset protection and identifying offenders. Each self-checking register has five cameras operating simultaneously, offering comprehensive coverage of the transaction area.
Employee Involvement and Awareness
Employing employees at Walmart who have experience in handling shoplifting is crucial. Some instances, especially during high-traffic times like Christmas, involve theft of items like televisions, clothes, and toys. Additionally, food items can also be targeted, as evidenced by incidents involving birthday cakes.
Despite these challenges, it is important for employees to maintain professionalism and not engage directly in apprehending shoplifters as stereotypes often portray. This is especially true as shoplifters are frequently dumb, making them easy to spot and apprehend.
Communication and Reporting
There is no standardized code system like a “Code Adam” page, which is an alert system used in some stores for missing children. However, communication can vary from store to store. For instance, if shoplifting is ongoing in a specific department, a message might say something like “Sam Moore, your car is ready in Automotives. Thanks T.” This is often a playful reference to Sam Moore Walton, the founder of Walmart.
Even when security is alerted, they may not always intervene directly. One incident involved a locked cage filled with gaming consoles that had been opened. The security team was eventually able to catch the shoplifter, showcasing how effective Walmart’s security measures can be.
Customer Responsibilities
Walmart encourages all shoppers to pay for all merchandise they select to avoid any complications. Staff are trained to reconcile receipts with customers, ensuring any discrepancies are resolved promptly. Customer cooperation is key to maintaining a safe and secure environment in Walmart stores.
By understanding the advanced security measures in place at Walmart and the procedures in place, both employees and customers can help contribute to a more secure shopping experience.;